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Legal Conditions and Terms

COMPANY INFORMATION
Nubo Pets is a registered brand based in the United States, dedicated to the sale of toys for dogs and cats through the Shopify platform.

PURCHASE CONDITIONS

All products are subject to availability.
Prices are listed in U.S. dollars (USD) and include applicable taxes.
Nubo Pets reserves the right to modify prices and product descriptions without prior notice.

SHIPPING POLICY

We ship within the United States only.
Estimated delivery time is 3 to 7 business days, depending on the customer's location.
Once the order is shipped, a tracking number will be provided.
Nubo Pets is not responsible for delays caused by the shipping carrier.

RETURN AND REFUND POLICY

Returns are accepted within 14 days of receiving the order.
The product must be unused, in its original packaging, and with all accessories included.
Return shipping costs are the customer’s responsibility unless the product is defective or damaged.
Refunds are processed within 7 to 10 business days after receiving the returned product.

PRIVACY POLICY

We collect personal information such as name, shipping address, email, and payment details solely to process orders and improve our services.
We do not sell or share your information with third parties unless necessary to complete a transaction (e.g., shipping or payment processing companies).
Our website uses cookies to enhance your browsing experience.

INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, and design, is the property of Nubo Pets and is protected by intellectual property laws.

LIABILITY

Nubo Pets is not responsible for any damages resulting from misuse of the purchased products.
Toys should be used under supervision. They are not indestructible.

MODIFICATIONS

We reserve the right to update these Terms and Conditions at any time. Please review them periodically.

CONTACT
For any questions or claims, please contact us at: hellonubopets@gmail.com

Thank you for trusting Nubo Pets. We love making your pet happy.

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